Chasewell Therapy privacy data protection policy
Chasewell Therapy
Effective date: September 2026
Chasewell Therapy is committed to protecting your privacy and handling your personal information responsibly and securely.
This Privacy & Data Protection Policy explains how your personal information is collected, stored, used and protected when you access my website or engage in counselling services.
About Chasewell Therapy privacy data protection policy
Chasewell Therapy is operated by Danielle Laycock, an independent counsellor trading as Chasewell Therapy.
Danielle Laycock is a qualified Level 4 Counsellor and Psychotherapist and is a member of the British Association for Counselling and Psychotherapy (BACP).
BACP Membership Number: 01027517
ICO Registration Number: ZC236454
Website:
www.chasewelltherapy.co.uk
Email:
danni@chasewelltherapy.co.uk
Telephone:
07427298007
Practice address:
The Hawthorn Room
The Raylor Centre
York
YO103DW
Information I collect
When you contact Chasewell Therapy or begin counselling, I may collect personal information including:
- Your name and contact details
- Information you provide through enquiries
- Appointment details
- Relevant information shared during counselling sessions
- Counselling notes and records
- Payment information where required
I only collect information that is necessary to provide safe, ethical and effective counselling services.
How your information is used
Your information may be used to:
- Respond to enquiries
- Arrange and manage appointments
- Provide counselling services
- Maintain appropriate professional records
- Meet ethical and legal responsibilities
- Support safe therapeutic practice
Storage and security of information
I take appropriate steps to protect your personal information from unauthorised access, loss or misuse.
Client records are stored securely and access is restricted.
Electronic information is protected using appropriate security measures including password protection and device security.
Paper records, where used, are stored securely.
Confidentiality and information sharing
Your personal information and counselling work are treated as confidential.
There are limited circumstances where confidentiality may need to be broken, including:
- Where there is a serious risk of harm to yourself or another person
- Where safeguarding concerns arise
- Where disclosure is required by law
- Where information is required through a legal process
Where possible and appropriate, I will discuss this with you before sharing information.
Counselling work may also be discussed anonymously within professional supervision to support safe and ethical practice.
Professional supervision
As a practising counsellor and BACP member, I attend regular supervision with an appropriately qualified supervisor.
Client information discussed in supervision is anonymised wherever possible and confidentiality is maintained.
Record retention
Client records are retained securely for seven years after the end of counselling.
After this period, records are securely destroyed.
Your rights
Under UK data protection legislation, you have rights regarding your personal information, including:
- The right to access information held about you
- The right to request correction of inaccurate information
- The right to request deletion where appropriate
- The right to understand how your information is used
If you would like to discuss your data or exercise your rights, please contact Danielle Laycock using the details above.
Contact
If you have any questions about this Privacy & Data Protection Policy, please contact:
Danielle Laycock
Chasewell Therapy
Email: danni@chasewelltherapy.co.uk
Telephone: 07427298007